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At STRIVE, we are committed to providing you with the best tips and motivation to foster a positive mindset and help you achieve your goals. We value your satisfaction and aim to make your experience with us positive and beneficial. However, we understand that sometimes things don’t work out as planned. Below is our refund policy to ensure transparency and trust:

Digital Products and Services

  1. E-books, Courses, and Workshops:
    • We offer a 30-day money-back guarantee for our digital products and services. If you are not satisfied with your purchase, you can request a refund within 30 days of the purchase date.
    • To initiate a refund, please contact our customer support team with your order details and reason for the refund request.
  2. Subscription Services:
    • If you have subscribed to any of our ongoing services (monthly or yearly), you may cancel your subscription at any time. Refunds for subscriptions will be pro-rated based on the remaining period of your subscription.
    • To cancel your subscription and request a refund, please contact our customer support team.

One-on-One Coaching Sessions

  1. Cancellation Policy:
    • Coaching sessions can be canceled or rescheduled up to 24 hours in advance without any penalty.
    • If you cancel within 24 hours of the scheduled session, we will charge a 50% cancellation fee.
  2. Refunds:
    • If you are not satisfied with your coaching session, you may request a refund within 7 days of the session. Please provide detailed feedback to help us improve our services.

Physical Products

  1. Return Policy:
    • Physical products such as books or merchandise can be returned within 30 days of purchase for a full refund or exchange, provided they are in their original condition.
    • To initiate a return, please contact our customer support team for return instructions.
  2. Refunds:
    • Refunds for returned physical products will be processed within 7-10 business days after we receive the returned items.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support team at support@strive.com with your order details and reason for the refund request.
  2. Our team will review your request and respond within 3-5 business days.
  3. If approved, your refund will be processed and credited back to your original method of payment within 7-10 business days.
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